Shipping

Normally, the time from when you place the order to when you receive the package is usually about 15 days, and the exact time will vary from country to country.

Day 1: Generally, after Pinkpunch receives your order, we will wait 24 hours before shipping the order, in order to reserve the time you want to cancel the order. If within these 24 hours, our customer service mailbox does not receive your "cancel order" email, we will enter the delivery process.

Day 2~4: Pinkpunch uploads your logistics information to our logistics system, and the logistics system reviews whether the information is correct and meets the transportation standards. If the information is incorrect, we will email you to get the correct information. If the information is correct and the logistics system passes the review, we will get the logistics order number. At this time, you will receive the "shipment notification email" from pinkpunch, which contains the logistics tracking number.

Day 5~15: This time period is the actual shipping time of the package. The specific time varies from country to country, but the longest time will not exceed 15 days.

In summary, the time from placing an order to receiving the package is usually about 15 days. If you have not received a delivery call or any other form of delivery notification after 20 days, please immediately check the logistics status of your package and email us, we will follow up the issue for you.